Q1. How can I check on the status of a work order?
You can check the status of a work order by calling our office at
(818) 846-1776 and one of our dispatchers will help you.

Q2. How do I report an after-hours maintenance emergency?
For after hours maintenance emergency please call (818) 846-1776
and we will gladly return your call.

Q3. How do I report a maintenance emergency?
For after hours maintenance emergency please call (818) 846-1776
and we will gladly return your call.

Q4. What types of services are provided by United Maintenance Systems?
UMS provides a full-range maintenance services in Los Angeles Area.
For a complete list of services, please Click Here

Q5. Who do I contact when a job is incomplete?
If you are not satisfied with the work, or you think it is incomplete you should
contact one of our dispatchers in the office, and they will help you solve the problem.

Q6. How do I obtain an estimate?
If you would like an estimate for a job, please fill out the online
“Get a Quote” request. Our helpful staff will contact you when they
receive the electronic request.

Q7. How do I register a complaint?
If you are dissatisfied with a job that UMS performed please email a complaint
to the following email address: info@umsla.com Our staff will contact you to help
solve the problem as soon as the receive the electronic complaint.

Q8. How do I check on work in progress?
If you would like an update on a job that is in progress, please
contact our helpful dispatch service.

Q9. Are requests affected by maintenance priorities?
Maintenance requests are completed in the order that they are received.
We adhere to our committed appointment times. However, when emergencies
occur we may have to make some adjustments in our schedule to attend the emergency.